Our policies and procedures let you know how our staff will guide, support and keep your children safe whilst they're in our care. They also assist the staff teams when making decisions to offer both consistency and fairness. Added to our feedback from parents, staff and of course children, we ensure our policies service
all our users.

Below is the essence of our key policies. Our full policies can be read at the camp or
if you wish to read them before, please contact our Camp Directors for a copy. We also have full written procedures for:

• Accident
• Emergency Evacuation
• Illness
• Inclusion
• Medication
• Missing Child
• Site Security

To grow, learn and thrive children need an environment where they feel secure, respected and encouraged. Each group agrees how they'll interact with each other in their first session together, in essence creating their own set of rules. The group leader is there to promote a positive environment that accepts differences and encourages children to be considerate in their actions and words.

Should the good atmosphere of the group be compromised by disruptive or inappropriate actions and words, staff will remind, explain and aim to resolve the issue. Depending on the extent of the infringement and the frequency, we may have to exclude a child from the camp.

Bullying is not tolerated at Young Ones and swift action will be taken at the earliest possible stage by our staff.

Young Ones Safeguarding Statement Young Ones is committed to safeguarding and promoting the welfare of young people and expects all staff and volunteers to share this commitment. We will create an environment in which children feel safe. Any suspicions or allegations of child abuse will be taken seriously; and responded to swiftly and appropriately.

All staff working with children therefore have a duty in law to act if they consider a child is at risk or makes a disclosure. Our staff act in accordance with the procedures of the relevant local authority for each specific camp location.

Any confidential or sensitive information we receive about your child is only shared with staff on a need to know basis and never with another parent or child. This applies to both verbal and written information. Once the camp is closed information is stored securely in line with our data protection policy.

Our camps aim to provide equality of opportunity for all children in our care and take positive actions to eliminate discrimination. Young Ones is committed to the principles of British Values and makes sure they're applied to all areas of our operation.

Young Ones is fundamentally linked to promoting a healthy lifestyle. We nurture a link with sport and fun, encouraging participation long after children have attended. Our staff role model sun safety and there's always plenty of water available around the camp for free access.

All children will be provided lunch to keep energy levels high for a full day of physical activity. There are also two other breaks during the day for refreshment.

If your child is unwell, we ask that you do not send them to camp in order to contain any germs or viruses that may spread. Let us know and we'll confirm when we can welcome them back. We'll also let you know if we have any reported cases of more serious illnesses at the registration desk.

If illness develops during the day, we'll let you know and ask that you collect them to be cared for at home.

The health and safety of your child is taken very seriously and we will do all that is reasonable and practicable to protect the health, safety and welfare of all children in our care, along with staff and any other visitors to our sites.

We have formalised systems of proactive and reactive checks and assessments to keep the equipment, sessions and children safe at all times. Our staff have specific training to understand their role in our safe systems of work cycle.