Our policies and procedures let you know how our staff will guide, support and keep your children safe whilst they're in our care. They also assist the staff teams when making decisions to offer both consistency and fairness. Added to our feedback from parents, staff and of course children, we ensure our policies service
all our users.
Below is the essence of our key policies. Our full policies can be read at the club or
if you wish to read them before, please contact our Club Directors for a copy. We also have full written procedures for:
- Emergency Evacuation
- Missing Child
- Site Security
To grow, learn and thrive children need an environment where they feel secure, respected and encouraged. Each group agrees how they'll interact with each other in their first session together, in essence creating their own set of rules. The group leader is there to promote a positive environment that accepts differences and encourages children to be considerate in their actions and words.
Should the good atmosphere of the group be compromised by disruptive or inappropriate actions and words, staff will remind, explain and aim to resolve the issue. Depending on the extent of the infringement and the frequency, we may have to exclude a child from the club.
Bullying is not tolerated at Young Ones and swift action will be taken at the earliest possible stage by our staff.
Young Ones is committed to safeguarding and promoting the welfare of young people and expects all staff and volunteers to share this commitment. We will create an environment in which children feel safe. Any suspicions or allegations of child abuse will be taken seriously; and responded to swiftly and appropriately.
All staff working with children have a duty in law to act if they consider a child is at risk or makes a disclosure. Our staff act in accordance with the procedures of the relevant local authority for each specific club location.
Any confidential or sensitive information we receive about your child is only shared with staff on a need to know basis and never with another parent or child. This applies to both verbal and written information. Once the club is closed information is stored securely in line with our data protection policy.